terms of service

UPDATED AUG 20, 2021

OVERVIEW

This website is operated by Kylie Fitts Photography LLC [DBA “Oase Co.”]. Throughout the site, the terms “we”, “us” and “our” refer to Kylie Fitts Photography LLC. Kylie Fitts Photography LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS, SERVICES, QUALITY OF PHOTOGRAPHS + RESTRICTIONS

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to refund only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Final Images. The Deliverables will be provided to Client as JPG files sized for high resolution print files and web-sized files. Client understands agrees that the image resolution, digital editing and/or image correction, will be at a level that KFP, in its sole discretion, deems appropriate.

Artistic License. KFP has full artistic license in performing the Services contemplated herein. Client is familiar with KFP’s portfolio and artistic style and acknowledges that KFP’s work is constantly evolving and therefore the photography captured for the Property Location may be different from photographs in KFP’s portfolio. KFP’s Services are of a unique and artistic nature and Client acknowledges and agrees that KFP will use its personal artistic judgment to create images consistent with its personal vision for the Property Location. Accordingly, Client acknowledges and agrees that the Deliverables shall not be subject to rejection on the basis of taste or aesthetic criteria. KFP reserves the right to edit and release to Client only those images that KFP deems, in its sole discretion, to be within KFP’s professional and artistic standards.

Assurance Of Services. The Services will be performed by a KFP photographer whose expertise KFP has evaluated and determined to be consistent with KFP’s quality standard. KFP, in its sole distraction, may assign a KFP employee or independent contractor to fulfill the Services contemplated under this Agreement or applicable SOW.

Lack of Coverage. KFP will make reasonable efforts to take and provide photographs of important spaces within the Property Location, however, due to the nature of homeowner occupied homes and new or under construction properties, KFP makes no guarantees that all requested setups, scenes, or items will be photographed and provided to Client. KFP will not be responsible for lack of coverage caused by, but not limited to, the tardiness or unavailability of the real estate agent, the real estate agent’s assistant, homeowner or developer; photography restrictions or conditions at the desired location preventing KFP from taking photographs; or any other circumstance out of KFP’s reasonable control that prevents KFP from capturing images.

Property Restrictions. KFP’s Services may be limited by the laws, guidelines, or rules of a property, such as condos with shared spaces, or no-fly zones in areas around hospitals or other properties with no fly-zones. Client understands and agrees that KFP will follow all laws, guidelines, or rules governing the property when performing the Services. KFP will not violate such laws or rules to secure photographs for Client. It is Client’s sole responsibility to negotiate and obtain permission to modify rules and restrictions governing the property and photography of the property. KFP is not liable to client for any impediments that that applicable laws, guidelines, or rules may have on the performance of Services and Client will hold KFP harmless for the impact such laws, guidelines, or rules may have on the performance and results of the Services.

SECTION 6 - OWNERSHIP RIGHTS

Limited Use License. Upon full payment of fees to KFP for the Services and Deliverables provided under this Agreement and the applicable SOW, a limited use, nationwide, non-exclusive, non-assignable license (the “License”) shall be granted to Client for the Deliverables provided to Client under this Agreement and the applicable SOW.

The License provides Client with the following limited rights for mls listing photography and videography:

To reproduce, publicly display, and distribute the Deliverables (1) for promotional or advertising purposes directly related to the sale of a property: (2) to promote Client’s brokerage services; (3) to promote the listing agent’s services; and (4) in accordance with Sections 11(a)(ii) - (iii) below (collectively the “Acceptable Purposes”). Notwithstanding the foregoing, Client may not use the Deliverables for large scale prints such as, but not limited to, billboards, bus advertisements, or national editorial publications. Deliverables used for any purpose other than the Acceptable Purposes requires the prior express written consent of KFP and the payment of additional fees, unless otherwise agreed to in writing by the Parties.

To share the Deliverables with the owner (“Owner”) of the property, depicted in the Deliverables, for the Owner’s personal use but not for commercial use by the Owner.

To upload the Deliverables to any MLS listing service or real estate listing service solely for promotion of the property depicted in the Deliverables during the pendency of that property’s sale. However, regardless of any terms and conditions of the MLS, at no time does this Agreement provide Client with the right to transfer copyright, or any other exclusive rights as provided by the Copyright Act 17 U.S.C § 106. Client is responsible for ensuring that the Deliverables are removed in a timely manner (approximately 3 months) from MLS databases and any other real estate listing services, such as Zillow.com, upon the expiration of the License or termination of Client’s representation of the property depicted in the associated Deliverables, whichever occurs first.

Term of License. Unless otherwise agreed to in writing by the Parties, the License is limited to a term of five (5) years. Use of images beyond the five (5) year term requires KFP’s prior written consent and payment of additional fees to KFP. The License term for any Deliverables provided to Client under this Agreement begins on the Effective Date of this Agreement, regardless of whether or not the Deliverables stem from different photography shoots or are provided to Client on different dates.

Copyright. All Deliverables and rights relating to them, including copyright and ownership rights in the media in which the Deliverables are stored, remain the sole and exclusive property of KFP. The Services and Deliverables performed under this Agreement are not “work made for hire” within the meaning of 17 U.S.C. §101. No copyright in any Deliverables shall pass to Client by the issuance of the License contained in this Agreement. Deliverables may contain copyright information. Removing and/or altering such information is prohibited and Client agrees not remove such information.

Credit Lines for Editorial Use. If KFP gives prior written consent to Client to use Deliverables in an editorial manner, the following credit line “Photos by Oase Co” must appear adjacent to the Deliverables or in a location appropriate to the medium and consistent with photography industry standards. Client shall advise the relevant publication displaying or otherwise using the Deliverable(s) that the publication must contact KFP prior to publication of the Deliverables to discuss payment terms.

Referrals. If any third party, including but not limited to builders, stagers, or designers, asks Client to use any of the Deliverables for that third party’s personal or commercial purposes, Client agrees to refer the third party directly to KFP.

SECTION 7 - PHOTOGRAPHY RELEASES

Unless stated otherwise in the applicable SOW, Client is solely responsible for securing any releases and/or permissions from all persons or entities and/or for any properties to be photographed by KFP in accordance with the applicable SOW. Client will defend, indemnify, and hold KFP harmless from any and all claims arising from Client’s use, distribution, or sale of any Deliverable(s), including but limited to any claims arising from Client’s failure to secure any releases and/or permissions contemplated under this Section 12 or claims arising from intellectual property infringement.

SECTION 8 - MAINTENANCE OF FILES AND LOSS

Maintenance

KFP maintains digital negatives of Deliverables for up to six (6) months from the date Deliverables are made available for download and maintains Deliverables in JPG format for up to one (1) year after Deliverables are made available for download.

Upon written request, KFP will replace lost Deliverables for Client for up to six (6) weeks from the date Client’s Deliverables are made available for download by KFP. After six (6) weeks, KFP cannot guarantee replacement of Deliverables and is not liable to Client for replacing lost, corrupted, or damaged Deliverables.

Loss of Deliverable by KFP. KFP takes reasonable care with respect to transportation and processing of photographs and related equipment; including using professional grade equipment and backup equipment. If KFP cannot deliver the Deliverables to Client due to circumstances within or beyond KFP’s control, such as but not limited to equipment failure, destruction, or loss, KFP’s liability to Client is limited to the return of the fees actually paid and received by KFP for the Services under the applicable SOW.

SECTION 9 - PROPERTY ACCESSIBILITY AND SAFETY

Client shall ensure that there are no hazards to KFP’s safety at the Property. If KFP encounters hazards at the Property, including but not limited to aggressive pets, notices for snakes, unsafe construction, or unsafe walking surfaces, KFP, at its sole discretion, may leave the Property immediately without completing the Services. If KFP cancels the Services/photography shoot due to circumstances contemplated under this Section 7, Client agrees to immediately pay KFP all fees due under this Agreement and any applicable SOW as if KFP had completed the Services and provided the Deliverables to Client, and any applicable rescheduling fees.

SECTION 10 - NO HARASSMENT

KFP will not tolerate threats or harassment, including but not limited to sexual harassment, discrimination, verbal or physical harassment, against any representative, agent, or employee of KFP while KFP is performing Services for Client. Client shall take reasonable steps to ensure that KFP is able to provide the Services hereunder in an environment free from harassment and personal safety concerns. If any KFP agent or employee feels harassed, endangered, or otherwise experiences a hostile or offensive environment while performing Services for Client, KFP in its sole discretion may immediately cease performing the Services. If KFP ceases performance due to circumstances contemplated in this Section 6, KFP in its sole discretion may (1) terminate this Agreement and/or any applicable SOW; (2) with Client’s cooperation reschedule the Services for a later date; or (3) cancel the performance of Services for the photography shoot at issue. If KFP terminates this Agreement and/or any SOW or cancels a photography shoot due to circumstances contemplated under this Section 6, Client agrees to immediately pay KFP all fees due under this Agreement and any applicable SOW, and any applicable rescheduling fees, as if KFP had completed Services and provided the Deliverables to Client.

SECTION 11 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 12 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 13 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 14 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 15 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 16 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 17 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 18 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Kylie Fitts Photography, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Shuck & Awe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 20 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Effect of Termination. Upon the termination of this Agreement and/or any SOW, Client shall pay KFP for all Services and/or Deliverables rendered, including any applicable fees and expenses, through and including the date of termination. Upon termination, KFP will deliver to Client any Deliverables that are fully paid-up. Client shall immediately cease using any Deliverables which are not fully paid-up. Notwithstanding the termination or expiration of this Agreement and/or any SOW for any reason, the rights and duties of the Parties under Sections 2 - 4, 11 - 15, and 17-18 of the Agreement shall survive such termination or expiration and remain in full force and effect. Upon expiration of the Agreement, each SOW will also expire except for any SOW under which Services remain to be performed beyond the expiration date.

SECTION 22 - LIMITATION OF LIABILITY

EXCEPT FOR BREACHES OF OBLIGATIONS UNDER SECTIONS 12 (Photography Releases), 14 (Indemnification) and 15 (Confidentiality), IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE WHATSOEVER, SUFFERED BY THE OTHER PARTY, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTIONS OR OTHER ECONOMIC LOSS ARISING OUT OF OR RELATED TO THIS AGREEMENT AND ANY SOW OR ANY USE OF OR FAILURE TO BE ABLE TO USE THE SERVICES OR ANY DELIVERABLES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. KFP SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO (i) TRANSACTIONS PERFORMED USING THE SERVICES OR DELIVERABLES OR (ii) MODIFICATIONS TO THE SERVICES OR DELIVERABLES BY CLIENT, WHETHER SUFFERED BY CLIENT OR ANY THIRD PARTY. KFP’s total aggregate liability for any damages arising out of or related to this Agreement and any SOW will not exceed the Fees paid by Client hereunder for the Services and/or Deliverable(s) that are the subject of the action. The existence of one or more claims will not enlarge this limit. Client acknowledges that KFP’s pricing reflects this allocation of risk and the limitation of liability specified in this section will apply regardless of whether any limited or exclusive remedy specified in this Agreement and any SOW fails of its essential purpose.

SECTION 23 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 24 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 25 - CANCELLATION AND RESCHEDULE

Cancellation and reschedule polices are agreed upon during the booking process by selecting the required checkboxes.

If a shoot is rescheduled within the reschedule window, but is rescheduled more than three times, the shoot becomes non-refundable. If the shoot is rescheduled for a to be determined date and time and the new date is not chosen within a 6 month window, the shoot becomes non-refundable.

SECTION 26 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 27 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@oaseco.co